Return Policy

Return Policy – Daily Fairway
Last updated: April 2026

At Daily Fairway, your satisfaction with our premium products is our top priority. We understand that sometimes an item may not work out for you. This Return Policy explains how to return eligible products purchased directly from dailyfairway.com. Please read it carefully before initiating a return.

1. Return Window

You have 30 calendar days from the date you receive your order to request a return. After 30 days, we unfortunately cannot accept returns or offer exchanges or refunds. The return window applies to all products unless specifically marked as “Final Sale” on the product page.

To determine your last day to return an item, use the delivery date shown in your tracking information. If you believe your package was delivered late due to carrier error, please keep all tracking records for reference.

2. Condition of Returned Items

To be eligible for a return, all items must meet the following conditions:

Unworn and unwashed – No signs of wear, stains, odors (including perfume, smoke, or deodorant), or alteration.
Original tags attached – All hang tags, product labels, and brand packaging must be intact.
Undamaged – The item must be in the same condition as when you received it.
In original packaging – Where applicable (e.g., hats with sizing stickers, sunglasses with cleaning cloths), all accessories must be included.

We reserve the right to refuse a return if the item shows any signs of use, damage, or missing components. If a returned item is refused for this reason, we will notify you using the contact information associated with your order on dailyfairway.com. You may request to have the item shipped back to you, or we may discard it after 30 days.

3. Non-Returnable Items

The following items cannot be returned to Daily Fairway:

Final sale merchandise – Clearly marked on the product page (often clearance, discontinued colors, or special promotions).
Underwear, socks, and face masks – For hygiene reasons, these items are non-returnable once the original packaging is opened.
Gift cards – Digital or physical gift cards cannot be returned or exchanged for cash.
Items damaged after delivery – Damage caused by improper washing, pets, accidents, or normal wear and tear.

If you are unsure whether an item is returnable, check the product page on dailyfairway.com before purchasing. The final sale status is always displayed at the time of ordering.

4. How to Initiate a Return

To start a return, please follow these steps:

Log into your account on dailyfairway.com.
Go to “Order History” and select the order containing the item(s) you wish to return.
Click the “Request Return” button next to the eligible product(s).
Select a reason for the return (e.g., wrong size, not as expected, defective).
Submit your request.

You will receive a return authorization confirmation within 1–2 business days. This confirmation will include instructions on how to prepare your package. Do not send any item back to us without first obtaining a return authorization – unauthorized returns may be rejected and discarded.

5. Refunds

Once we receive your returned package at our returns facility, please allow 5–7 business days for inspection. After your return is approved:

A full refund will be issued to your original payment method for the cost of the returned product(s).
Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong item shipped or confirmed defect).

You will receive an email confirmation when your refund has been processed. Depending on your bank or credit card issuer, it may take an additional 3–10 business days for the refund to appear on your statement. If you have not seen the refund after 15 business days from our confirmation email, please log into your account on dailyfairway.com and review your refund history before contacting support.

6. Exchanges

We do not offer direct exchanges. If you need a different size, color, or style, please return the original item(s) following the steps above and place a new order on dailyfairway.com for the desired product. This ensures you receive your replacement as quickly as possible, without waiting for the return to be processed.

The only exception is for defective items (see Section 7 below). In those cases, we will provide special instructions.

7. Defective or Incorrect Items

We take product quality seriously. If you receive an item with a manufacturing defect (e.g., broken zipper, loose seam, screen print flaw) or an item that does not match what you ordered (wrong size, wrong color, wrong product), please follow the same return initiation steps on dailyfairway.com but select “Defective” or “Wrong Item” as your reason.

You will be asked to upload clear photos showing the defect or the incorrect item next to the packing slip. Once we review your submission (typically within 2 business days), we will provide instructions. In these situations, we will cover all associated costs for return shipping and send you a replacement at no charge, or issue a full refund including original shipping fees if a replacement is not available.

Please note: Minor imperfections that do not affect the function or appearance of the garment (such as loose threads, slight color variation due to monitor settings, or natural variations in fabric) do not qualify as defects.

8. Restocking Fees

Daily Fairway does not charge restocking fees on standard returns. You will receive a full refund for the product price, as described in Section 5. However, we reserve the right to charge a restocking fee of up to 15% if a returned item is excessively worn, missing tags, or returned without original packaging after the 30‑day window but accepted at our discretion.

Any restocking fee will be clearly communicated to you before we process the refund. You may choose to have the item returned to you at your expense instead of accepting the reduced refund.

9. Late or Missing Refunds

If you have followed all return steps and received our refund confirmation email, but the money has not appeared in your account after 15 business days, please do the following:

Double‑check your bank account or credit card statement – refunds sometimes post silently.
Contact your financial institution – they may have a holding period for credits.
Log into your dailyfairway.com account and verify that the refund status shows as “Completed.”

If after these steps you still believe the refund is missing, please submit a support request through your account on dailyfairway.com. We will provide you with a transaction ID that you can share with your bank.

10. Final Sale Items & Promotional Purchases

Items purchased during site‑wide promotions or with discount codes may still be returnable unless explicitly marked “Final Sale.” However, if you received a free gift with your purchase and you return the main item, you must also return the free gift in new, unused condition. Otherwise, the value of the free gift will be deducted from your refund.

Bundles (e.g., “buy two shirts, get 20% off”) can be returned individually. Your refund will be prorated based on the discounted price paid per item.

11. Changes to This Return Policy

We may update this Return Policy from time to time. Any changes will be posted on dailyfairway.com with a new “Last updated” date. The policy in effect at the time of your purchase governs your return.

We encourage you to review this policy before completing your checkout. By placing an order on dailyfairway.com, you acknowledge that you have read and agree to this Return Policy.

Thank you for shopping with Daily Fairway. We appreciate your trust in our products and are committed to making returns as fair and straightforward as possible.